Shipping policy

Shipping Policy

We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for full details.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

If we experience a high volume of orders, processing times may be slightly delayed. In such cases, we will notify you accordingly.

Shipping Time

Delivery times depend on your location and the shipping method selected at checkout.

Estimated delivery times:

Domestic orders: 3–7 business days
International orders: 7–15 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other external factors.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight. We may offer free shipping promotions from time to time, which will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment status.

Delayed or Lost Orders

We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. However, if your order is significantly delayed or appears lost, please contact our support team and we will assist you in resolving the issue.

Incorrect Address

It is the customer’s responsibility to provide accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided at checkout.

If you notice an error in your shipping details, please contact us immediately.

Customs and Import Duties

For international orders, customs fees, taxes, or import duties may apply depending on your country’s regulations. These charges are the responsibility of the customer.